AlertFox is part of the Ipswitch family of tools and services. Learn More »


The AlertFox interface is organized using the main navigation on the left. Each heading, like REPORTS or CONFIGURE, groups related website monitoring features and functionality. The active page is highlighted in blue.


On this page you’ll find basic information about your monitoring account including sensor (monitored sites or transactions) status, your current SMS credit (used for alerts) available, and quick links to frequently viewed pages including the tactical overview reports and a link to add sensors.


This page displays your subscription option. You can change your subscription anytime by contacting the support team.

Getting Started

This page provides a handy summary of getting started with AlertFox, beginning with the set up and configuration of the Firefox add-on.


AlertFox provides a variety of uptime and website performance monitoring reports for you to use in managing performance and troubleshooting problems with internal or remote sites.

Overview Report
Provides an hourly snapshot view of performance across all your active sensors (monitored sites, transactions, etc). The indicators are color-coded, making it easy for you to quickly see where problems exist.
Performance Reports
Shows detailed website performance data for each sensor’s runtime. You can elect to annotate the report with error messages and export to CSV. There are several options you can configure including the desired time range of the report and the desired monitoring location.
Multi-Step Reports
Shows detailed web transaction performance graphs for a sensor (monitored transaction) that consist of several steps, such as completing an ajax form or adding items to a shopping cart.
Sensor Log Reports
For each sensor (monitored transaction), you can see an entry for each runtime execution along with details on status, response, and the zone where the test originated.
Alerts Log
Provides a detailed history of all events associated with your sensors, including downtime/uptime notifications and delivery of automatic reports by email.
Provides a listing of all reports sent by email and their frequency. You configure reports by email using custom reports.


This page displays a list of your active sensors. It’s also where you add a new sensor (iMacros or Classic sensor).
Upload Images
Use this page to upload an image to monitor the performance of non-HTML websites such those using Flash, Silverlight, or Java Applets.
Alert Contacts
Use this page to configure the contacts who will receive real-time performance or downtime notifications from AlertFox.
Use this page to manage logins to your AlertFox account. You also have the option to create read-only account logins.
This page provides a summary of your account settings including time zone, SMS credits, and more.
Public Dashboard
Use this page to set up the website monitoring sensors that you want to make available on your Public Dashboard.
iDrones are used to monitor web applications behind your organization’s firewall. Once the virtual appliance is installed, you link the iDrone to your AlertFox account using the provided authentication code and begin monitoring your business-critical internal applications today



AlertFox has 3 different Classic sensors you can create to monitor DNS, FTP, and HTTP.

DNS Sensor
Sends a request to resolve a specific domain name to an IP address to the server it is associated with. It measures the time it needs to resolve the IP address. It reports an error if this time is greater than the timeout value you specified or if it does not work at all. Typically a DNS query should take less than 1-2 seconds.
FTP Sensor
Monitors the FTP server’s availability and response time. It reports an error if the response time is greater than the specified timeout value or if the server does not respond at all.
HTTP Sensor
Monitors web page uptime and performance. It loads the complete website without images and measures the load time and it reports an error if the page load time exceeds the specified timeout limits.

Create a Classic Sensor

To create a classic sensor to monitor http, dns or ftp uptime and performance,, select the sensor type and complete the details. For more information about completing the different form fields, visit our Wiki.

When you save your new sensor, it will be shown on your Sensors page. If you have any questions about creating a Classic sensor, please contact our support team. We’d be happy to be of assistance.