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This myth persists in environments where IT has abundant means to monitor technology components yet little insight into the customer/end-user experience: It is appropriate for IT to focus on technology. But when communicating with the business, IT needs to translate technology language into business language. A database response time of less than one second, for

This is another myth that we still hear when talking to webmasters: One time-honored method for confirming the availability of an online application is pinging the website that hosts it. Unfortunately, knocking on the front door doesn’t tell you much about who’s inside the house. Today, companies increasingly use service-oriented architecture (SOA) based development techniques

It is a myth, but we still hear it from webmasters: We’ve got things covered. We’ll just respond to the few customer calls as they come in. Organizations that depend only on infrastructure monitoring tools (e. g.Nagios, Zabbix, Zenoss, MRTG,..) for insight into the end-user experience are likely to develop a false sense of security.

We have a demo and reference account (login: demoreadonly@alertfox.com  password:  demo ) and one of the transaction test macros is a Twitter search performance test. The macro navigates to Twitter.com in Firefox and does a search for the words “NASDAQ crashed” – a phrase I thought that will not turn up in the foreseeable future:

First, let me admit that we at AlertFox also contribute(d) to the confusion as we use both terms interchangeably in the documentation. What we mean is always the same: Transaction Monitoring that runs in real browsers. However, transaction monitoring can also be done using web browser emulations! Emulations range from basic HTTP-Request and HTTP-Response commands

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