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AlertFox alerting issues [Resolved]

by / Monday, 15 June 2015 / Published in Status Updates

An unhandled database exception caused the alerting service to stop.  It took years before this issue surfaced, and today was the day. The issue has been resolved and alerting works fine again. Clearly, alerting is one of the key features of AlertFox so this issue is embarrassing and we will make sure it does not happen again. We have put measurings in place to catch this type of exception to prevent it from happening again.

The web performance monitoring itself and reporting were not affected.

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