Have a question about functionality? Need help capturing and creating a recorded transaction? AlertFox Support is ready to help.
Whether you're a trial user or existing subscriber - the best way to get in touch with us is to complete our support ticket request. We look forward to talking with you.
AlertFox and our parent company Ipswitch, have offices in Lexington Massachusetts and Heidelberg, Germany.AlertFox Europe
Phone: +49 6227 8303 991 AlertFox USA
83 Hartwell Ave.
Lexington, MA 02421
Fax: (781) 676-5711
Phone: (781) 676-5700
Media/analyst contact information: David Seuss
MAKE SURE YOU RECEIVE IMPORTANT EMAILS FROM ALERTFOX
If you've requested a free 30 day trial, need technical support, or just have a comment or a question for AlertFox, then you will want to make sure that our email response gets through to you. Unfortunately, servers or SPAM filters can block important messages, or send them to your junk mail folder because they don't recognize the sender.
To help ensure that you receive AlertFox email, please add AlertFox to your address book, contacts or “Safe Senders” list.
GENERAL QUESTIONS OR SALES INQUIRIES
If you have a question, feedback, or would just like to talk, please don’t hesitate to contact us. We're happy to help in any way we can.
Please complete the form to send us a message and we'll be in touch. Thank you for your interest in AlertFox.
Important note: The contact form below has a technical issue that we are currently debugging. Information sent via this form is lost in cyberspace. => Please use our direct email: firstname.lastname@example.org to contact us. Sorry for the inconvenience. On a positive note, AlertFox Web Transaction Monitoring is able to monitor and detect exactly these kind of issues.
Again: Please email email@example.com instead of using the form below.